SVA Facility Social Account 
Project Catagory:
Personal Project

Instagram Account:
sva_facility︎

Sva_facility is a social media account helping SVA students report facility problems and providing them the professional facility problem-solving help.










Project Brief





Project Frame





My Initial Questions






Background Research / TA Analysis 






Initial Research
/ Summary






Initial Interview
/ Interview Groups






Initial Interview
/ Student Feedback






Initial Interview
/ Repairman Feedback





        
Initial Interview
/ Frequent Issue






Initial Questionaire 
/ Summary






Initial Questionaire
/ Questionaire Result






Initial Questionaire
/ Information Source






Initial Questionaire
/ Major Problem





  
Initial Questionaire
/ Key Information






User Journey Analysis
/ Student Perspective




  

User Journey Analysis
/ Technicians Perspective






User Journey Analysis
/ Painpoints






Research Summary






Initial Solutions






Secondary Questionaire
/ Summary





Secondary Questionaire
/ Questionaire Result





Secondary Questionaire
/ Result





Additional Design Criteria





Final Solution  / Application Introduction






Final Solution
/ Product Benefits





Final Solution
/ User Flow (Students)






Final Solution
/ User Flow (Technicians)






Final Solution
/ Wireframes






Final Solution
/ User Test Feedback & Improvement



Final Solution
/ Final Design Component






Final Solution
/ Detailed Page





Other Project:



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