SVA Facility Social Account
Sva_facility is a social media account helping SVA students report facility problems and providing them the professional facility problem-solving help.
![](https://freight.cargo.site/t/original/i/dd0b0be11a4cfc9cba8fefe3e36922df83432244418038e20bb6f085594f891d/12120.5x.jpg)
Project Brief
![](https://freight.cargo.site/t/original/i/06d34e67f74f6d3b2c8abb68f9fc92dbc7db547856c69e299e0a4cfa63c1201e/Screen-Shot-2020-03-07-at-3.51.49-PM.png)
Project Frame
![](https://freight.cargo.site/t/original/i/c3faef9201fdd758a1ec585592ca4eb89167e7c4f70ccd4d401edc239df79483/Screen-Shot-2020-03-07-at-3.52.02-PM.png)
My Initial Questions
![](https://freight.cargo.site/t/original/i/06fbc534dc9911e023ea637cb96343bbc60f3d71b4454884254d1a80b461f0e4/Screen-Shot-2020-03-07-at-3.52.07-PM.png)
Background Research
/ TA Analysis
![](https://freight.cargo.site/t/original/i/feb1c37284a46da02935678f232d9b254127a350eabecf57a0f992f265ad3bcf/Screen-Shot-2020-03-07-at-3.52.20-PM.png)
Initial Research
/ Summary
/ Summary
![](https://freight.cargo.site/t/original/i/f88b4bfe3dbf74198e1154d2440257943e7ce6df2e001f0e061c01fe56ce9b8c/Screen-Shot-2020-03-07-at-3.55.30-PM.png)
Initial Interview
/ Interview Groups
/ Interview Groups
![](https://freight.cargo.site/t/original/i/3939ce3663d8d2bc8e88274aa5be8e892e1f230c79b0e43cabbbe2073acdf2c4/Screen-Shot-2020-03-07-at-3.55.37-PM.png)
Initial Interview
/ Student Feedback
/ Student Feedback
![](https://freight.cargo.site/t/original/i/2eba712de589156b3994ec096c4c79903e4933b149f3dfbc7d5b06ebc2572a26/Screen-Shot-2020-03-07-at-3.55.44-PM.png)
Initial Interview
/ Repairman Feedback
/ Repairman Feedback
![](https://freight.cargo.site/t/original/i/c5d68d870b05e3fe5207af6d4519b4ac422f5221f69f4e2689f0a8ce9449d65f/Screen-Shot-2020-03-07-at-3.55.46-PM.png)
Initial Interview
/ Frequent Issue
/ Frequent Issue
![](https://freight.cargo.site/t/original/i/21f397669d7f2342eb4a71f3d5188ec5161cb967e8fe03029c044cbb8330772d/Screen-Shot-2020-03-07-at-3.56.00-PM.png)
Initial Questionaire
/ Summary
/ Summary
![](https://freight.cargo.site/t/original/i/240e66e4ed2f100ec0baeb0f4cd7e86a9a6a7ba0e9bb343678b4d28f15f3b1b9/Screen-Shot-2020-03-07-at-3.56.10-PM.png)
Initial Questionaire
/ Questionaire Result
/ Questionaire Result
![](https://freight.cargo.site/t/original/i/a937209331c46b247cb8129dbaf0106480babf31cec84ebea1ef10b861383b09/Screen-Shot-2020-03-07-at-3.56.17-PM.png)
Initial Questionaire
/ Information Source
/ Information Source
![](https://freight.cargo.site/t/original/i/d5397db4dc71c970e21a05ce22bc978597247f59673585a279cf3987ea481c40/Screen-Shot-2020-03-07-at-3.56.58-PM.png)
Initial Questionaire
/ Major Problem
/ Major Problem
![](https://freight.cargo.site/t/original/i/a3a4db4840b73ca3fd0bcb867a52c3caa03ad4918810cfd6c075e7a034adb324/Screen-Shot-2020-03-07-at-3.57.06-PM.png)
Initial Questionaire
/ Key Information
/ Key Information
![](https://freight.cargo.site/t/original/i/13c2d9d011738426d1f67099e336e6a73d914ae6c5e2e43d0624851f6f5da178/Screen-Shot-2020-03-07-at-3.57.17-PM.png)
User Journey Analysis
/ Student Perspective
/ Student Perspective
![](https://freight.cargo.site/t/original/i/312e1c4bdc8d62c65924e648b25debe3bd288f9394faf65a00360d45cda02047/Screen-Shot-2020-03-07-at-3.57.25-PM.png)
User Journey Analysis
/ Technicians Perspective
/ Technicians Perspective
![](https://freight.cargo.site/t/original/i/17bd3f9656aea4da18b2c97bfa5498e132d6ab0989cb094c830e4781647e054c/Screen-Shot-2020-03-07-at-3.57.31-PM.png)
User Journey Analysis
/ Painpoints
/ Painpoints
![](https://freight.cargo.site/t/original/i/82c797395a714237ec3bf1fa919dc8ffda66ffa89e932b7d838b44cf278852eb/Screen-Shot-2020-03-07-at-3.57.44-PM.png)
Research Summary
![](https://freight.cargo.site/t/original/i/3d97e92d58df60398ccf7f9373da8212f2186b9cfbdbe7c697ee0d3e2ec89606/Screen-Shot-2020-03-07-at-3.57.56-PM.png)
Initial Solutions
![](https://freight.cargo.site/t/original/i/42db6ab921790b07247b22bd4b1f41ddb52bb5d040a79c4b837834e014a5b8e4/Screen-Shot-2020-03-07-at-3.58.06-PM.png)
Secondary Questionaire
/ Summary
/ Summary
![](https://freight.cargo.site/t/original/i/34645c6715239bccca200ef755493e846718944e53025e412cec8fb2dbd3ff3f/Screen-Shot-2020-03-07-at-3.58.19-PM.png)
Secondary Questionaire
/ Questionaire Result
/ Questionaire Result
![](https://freight.cargo.site/t/original/i/6a5d61b95e458d33f7638f99f7a5d8177d3562cad34e462889c0407b19e0e5d1/Screen-Shot-2020-03-07-at-3.58.26-PM.png)
Secondary Questionaire
/ Result
/ Result
![](https://freight.cargo.site/t/original/i/e8294ffa7a59558ba1a62909877a177e8f6a58f62746aa46b5c6abb0314dff36/Screen-Shot-2020-03-07-at-3.58.28-PM.png)
Additional Design Criteria
![](https://freight.cargo.site/t/original/i/75755094453e5cfc78cbafec82e4b2167fb7e0aeebf2e29f154ae4f7adeb9e6f/Screen-Shot-2020-03-07-at-3.58.34-PM.png)
Final Solution
/ Application Introduction
![](https://freight.cargo.site/t/original/i/27c8525182d12a602845cf28abfe6d99382fa140ae0afdafbee0753f005dffb3/Screen-Shot-2020-03-07-at-4.17.21-PM.png)
Final Solution
/ Product Benefits
/ Product Benefits
![](https://freight.cargo.site/t/original/i/16642a805be5bb28e2bd7513ccf7c260cab3637d4d95e5abcd4221d61a6989bd/Screen-Shot-2020-03-07-at-3.59.01-PM.png)
Final Solution
/ User Flow (Students)
/ User Flow (Students)
![](https://freight.cargo.site/t/original/i/cc23aec4b21f5a49d5abe8d37fc45500a825e0dfc3609c6bd3d323fb2321b8d1/Screen-Shot-2020-03-07-at-3.59.09-PM.png)
Final Solution
/ User Flow (Technicians)
/ User Flow (Technicians)
![](https://freight.cargo.site/t/original/i/555886ea885a129c242785e74f28c88805bb07c0653d4ae1ecc465fc7d0f2890/Screen-Shot-2020-03-07-at-3.59.32-PM.png)
Final Solution
/ Wireframes
/ Wireframes
![](https://freight.cargo.site/t/original/i/24e3b8fb8adb808951144d77bfc3ab5b1e07428039f27abdad24e778d7834038/Screen-Shot-2020-03-07-at-3.59.42-PM.png)
Final Solution
/ User Test Feedback & Improvement
/ User Test Feedback & Improvement
![](https://freight.cargo.site/t/original/i/31407c8294165dcf3830a6b4a136ea951ef14a6c84c5e0ab2851fde366714810/ezgif.com-video-to-gif-17.gif)
![](https://freight.cargo.site/t/original/i/d8d4bd2eb2a8130c7bbf82d484a08153b037710a2ccd9e39318e7e04d32a0aaa/Screen-Shot-2020-03-07-at-4.00.09-PM.png)
![](https://freight.cargo.site/t/original/i/5b39dcda6b59e89ace4244a19c71dc57bbdec8e9af5d935bd8cbe2acd45e4efa/Screen-Shot-2020-03-07-at-4.00.18-PM.png)
Final Solution
/ Final Design Component
/ Final Design Component
![](https://freight.cargo.site/t/original/i/99b0917987b5b940046710fcf4ae28fb472a0fded1a444c08ab7f8b5a25d5406/Screen-Shot-2020-03-07-at-4.03.10-PM.png)
Final Solution
/ Detailed Page
/ Detailed Page
![](https://freight.cargo.site/t/original/i/9b786fce7fd5709649d1e79e1e2090a79cf2688a4cfba3cd1d1e71f27a8cccb3/Screen-Shot-2020-03-07-at-4.03.24-PM.png)
![](https://freight.cargo.site/t/original/i/a9f3cb8d1e0319029d35a4607f54fedd889b95239a725e30b83e09679b408526/Screen-Shot-2020-03-07-at-4.41.37-PM.png)
![](https://freight.cargo.site/t/original/i/21ddc4f0f55691ff86822194c9d5ea0627417825aa20d308f889d943f5b5e41c/Screen-Shot-2020-03-07-at-4.03.35-PM.png)
![](https://freight.cargo.site/t/original/i/201fa81c0fd9ba63aa496db9bf91e5a90a05592c7aaed4db25b2fca389bc8b88/Screen-Recording-2020-03-07-at-4.28.35-PM.gif)
![](https://freight.cargo.site/t/original/i/f4ecb619cbd0491e846ced165dd0911224144ae0b0ad120d2f430805f4385586/ezgif.com-video-to-gif-20.gif)
![](https://freight.cargo.site/t/original/i/985313f37accf8d143ee2f3671941be7d9ace68108bb76c4aaf64450a37ebb5b/Screen-Shot-2020-03-07-at-5.10.40-PM.png)
![](https://freight.cargo.site/t/original/i/4be860ef10ac1acdc41d7fbae34af7b698cae87d854aefaf149a21aa87980be1/ezgif.com-video-to-gif-21.gif)