SVA Facility Social Account
Sva_facility is a social media account helping SVA students report facility problems and providing them the professional facility problem-solving help.
Project Brief
Project Frame
My Initial Questions
Background Research
/ TA Analysis
Initial Research
/ Summary
/ Summary
Initial Interview
/ Interview Groups
/ Interview Groups
Initial Interview
/ Student Feedback
/ Student Feedback
Initial Interview
/ Repairman Feedback
/ Repairman Feedback
Initial Interview
/ Frequent Issue
/ Frequent Issue
Initial Questionaire
/ Summary
/ Summary
Initial Questionaire
/ Questionaire Result
/ Questionaire Result
Initial Questionaire
/ Information Source
/ Information Source
Initial Questionaire
/ Major Problem
/ Major Problem
Initial Questionaire
/ Key Information
/ Key Information
User Journey Analysis
/ Student Perspective
/ Student Perspective
User Journey Analysis
/ Technicians Perspective
/ Technicians Perspective
User Journey Analysis
/ Painpoints
/ Painpoints
Research Summary
Initial Solutions
Secondary Questionaire
/ Summary
/ Summary
Secondary Questionaire
/ Questionaire Result
/ Questionaire Result
Secondary Questionaire
/ Result
/ Result
Additional Design Criteria
Final Solution
/ Application Introduction
Final Solution
/ Product Benefits
/ Product Benefits
Final Solution
/ User Flow (Students)
/ User Flow (Students)
Final Solution
/ User Flow (Technicians)
/ User Flow (Technicians)
Final Solution
/ Wireframes
/ Wireframes
Final Solution
/ User Test Feedback & Improvement
/ User Test Feedback & Improvement
Final Solution
/ Final Design Component
/ Final Design Component
Final Solution
/ Detailed Page
/ Detailed Page
